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Shipping & Tracking

How will my order ship and how long will it take?

Once an order is placed, we ship it out as fast as we can! Orders will take 2-4 business days to ship out. Please note some designs are made to order and may take a little longer. Once your order is processed through shipping and a label has been mad

Where is my order and how do I track it?

Our What the Fin staff members are working diligently to get your order to your doorstep! Your order will ship in 3-5 business days after you place your order. Once your order ships, you will receive a tracking link via email to track the status of y

My order was marked as a Return to Sender (RTS), what do I do?

Once an order is marked by the courier as a Return to Sender, the item will be sent back to our distribution center. When the order arrives back to us, we will refund the purchase to your initial form of payment. We currently don’t have the bandwidth

I placed 2 orders. Can I combine the shipments?

At the moment, we are not able to combine orders. If you’d like, we can try to cancel both orders, then you can place one order for all of the items. If we are unable to cancel the orders, both orders will be shipped out separately.

What countries do you ship to?

We ship to most countries around the world however there are certain countries we don't ship to. Please note that there may be some taxes and customs charges applied upon delivery. All international sales are final, i.e., we can not accept returns or

Where do you ship out of?

We ship our orders Monday-Friday out of a fulfillment center in Greenville, South Carolina.

Can I change my shipping address?

If the address is incorrect, please contact us and we will do our very best to get it updated; however, there isn’t a guarantee we’ll catch the shipment in time. If the order has already shipped out, we are unable to edit the address. Going forward,

Why did your shipping fees increase?

Our shipping fees have increased due to shipping costs increasing from our carriers. Just as consumers are seeing increases at the gas pump, all carriers are also seeing significant increases in the cost of delivering goods across the U.S. and have s