All articles

My order was marked as a Return to Sender (RTS), what do I do?Updated a year ago

Once an order is marked by the courier as a Return to Sender, the item will be sent back to our distribution center. When the order arrives back to us, we will refund the purchase to your initial form of payment. We currently don’t have the bandwidth to resend these orders, if you want the item(s) to be resent, you can repurchase.

Was this article helpful?
Yes
No