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Promotions & Sales

Do I need to return my free promotional item?

Got a cool free gift with your purchase but have to return some other items? If you fall beneath the promotion threshold after returning an item, you will need to return the freebies as well. If you’d like to keep the free gift but fall below the thr

Why can’t I return a Final Sale (Closeout) item?

As we have advertised in multiple areas during the checkout process, we are unable to accept ANY returns or exchanges on our final sale/closeout items. We typically sell out of these Final Sale/Closeout items pretty quickly and they are heavily disco

Can I use a discount code AND opt into a promotion?

So you have an awesome discount code and want to opt into a promotion we're having on the site? Shoot... that is a tough one, but only ONE discount code or promo code can be applied to an order. Make sure to choose the one that will make you the happ

I forgot to enter my discount code, how can I apply it now?

We are unable to retroactively apply discounts once an order has been placed. If you have a discount code you forgot to use, please contact us as quickly as possible. If we are able to catch the order quickly we can cancel it - then have you make the

I forgot to add the promotional item to my order. Can I still get it?

Once your order is processed, we are unable to make any edits or adjustments. This includes adding a promotional item to an order. If you placed an order in the last 12 hours without the promotional item(s) added, please contact us and we will do our

Can I opt into a promotion or sale that started after I made my purchase?

If you see something on sale, don’t wait! Sale prices are not permanent and promotions often end within a few days. If an item purchased on whatthefin.com goes on sale within 3 days of your initial purchase, we’ll honor a one-time price adjustment*.