All articles

How do I start a return or exchange?Updated 2 months ago

Items must be returned or exchanged within 30 days of purchase. 

RETURNS:

Please ensure the items are unworn, unwashed, undamaged, and undeniably still beautiful, so we can give you your full refund. Items that are clearly dirty, stained, smelly, and/or have obviously been used do not fall under this return policy. 

PLEASE NOTE: All Swim Wear are NOT Eligible for Returns or Exchanges.

If Swim Wear are returned to us, we will ship them back to the address linked with the original order and no refund or exchange will be made. We apologize for this inconvenience.

EXCHANGES:

All exchange orders will be processed once the return item has been received. Please expect 2-3 business days for the exchange order to be shipped out once processed. The cost of shipping out the new exchange order will be covered by What the Fin. All exchange orders will be shipped with Standard shipping. If you would like the item quicker, we recommend submitting a return and placing an order for the new item with the preferred shipping speed. 

Please ensure that the items are unworn, unwashed, undamaged, and undeniably still beautiful, so we can process your exchange. Items that are clearly dirty, stained, smelly, and/or have obviously been used do not fall under this exchange policy. 

PLEASE NOTE: Items marked as Final Sale/Closeout are not eligible for return or exchanges.

You can mail your return or exchange to: 

WHAT THE FIN APPAREL 

117 Industrial Dr. Greenville SC 29607

**IF EXCHANGING**Please include a note indicating which design, color and size you would like to exchange along with your order number.

For more information on your return or exchange you can contact us [email protected]

Was this article helpful?
Yes
No